Frequently Asked Questions
Everything you need to know about getting a medical certificate online in India.
Is an online medical certificate valid in India?
Yes. Under the Ministry of Health and Family Welfare (MoHFW) Telemedicine Practice Guidelines 2020, medical certificates issued by registered doctors via telemedicine are legally valid across India. Our doctors are NMC-registered (MBBS/MD), and their NMC registration numbers are verifiable at nmc.org.in.
How long does it take to get a certificate?
Most certificates are issued within 30 minutes of payment. We operate 9 AM – 9 PM IST, 7 days a week. During peak hours, please allow up to 45 minutes.
What types of certificates do you issue?
We issue: (1) Sick Leave Certificates for office, school, college, and government leave. (2) Medical Fitness Certificates for job joining, college admission, hostel, sports, and visa applications. (3) Form 1A certificates for driving licence applications.
Which employers and institutions accept your certificates?
Our certificates are accepted by IT companies (TCS, Infosys, Wipro, Accenture, Cognizant, LTIMindtree, etc.), educational institutions (IITs, IIMs, NITs, BITS Pilani, Manipal, and others), banks (IndusInd Bank, Central Bank of India, etc.), and government offices. The certificate is from an NMC-registered doctor — the same requirement as any other doctor's certificate.
What information does the certificate include?
Every certificate includes: (1) Your full name, age, and date of consultation. (2) Diagnosis / reason for leave. (3) Recommended rest period (for sick leave) or declaration of fitness (for fitness certificates). (4) Doctor's name, qualification (MBBS/MD), and NMC registration number. (5) Doctor's digital signature. (6) Clinic name and contact.
Do I need to see the doctor via video call?
Our telemedicine consultation is primarily text/form-based. You fill out a detailed health questionnaire, and the doctor reviews your information to issue the certificate. For some conditions, the doctor may request a brief WhatsApp video/audio call for additional assessment.
How do I receive the certificate?
The certificate is delivered as a signed PDF to your WhatsApp number and email address. You can print it or share the digital PDF — both are equally valid.
What is your pricing?
Sick leave certificate: ₹299. Fitness certificate and Form 1A: ₹699. No hidden charges. See our full pricing page for details.
What is your refund policy?
If your certificate cannot be issued for any reason (technical issue, unable to medically certify), a full refund is processed within 3–5 business days. See our Refund Policy for complete details.
Can I get a certificate for someone else (my child, family member)?
Yes. The applicant's name, age, and health details on the form will be for the person who needs the certificate. The contact details (phone/email) for delivery can be the parent's or guardian's.
Is the certificate accepted for visa applications?
For most long-stay visa and student visa medical requirements, embassies specify a physical medical examination by a panel doctor. Our online fitness certificate is typically suitable for domestic purposes and some visa categories that require a general fitness declaration from a registered doctor — but please check your specific visa requirements.
Still have questions? WhatsApp us at +91 90520 00669
Get Your Certificate — Starting ₹299