Terms of Service

1. Acceptance of Terms

By accessing and using the Medical Certificate Platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Easy Medical Certificate Platform provides instant online medical certificate services starting from ₹599, including:

• Sick Leave Certificates - For workplace absence documentation
• Medical Fitness Certificates - For employment, travel, and sports activities
• Form 1A Certificates - For official government and institutional purposes
• Sports Medical Certificates - For athletic participation and competitions
• International Medical Certificates - For overseas travel and visa applications

3. User Responsibilities

4. Medical Consultation

All medical certificates are issued after proper consultation with registered doctors. The consultation may be conducted via:

• WhatsApp video/audio consultation
• Online form review by medical professionals
• Document verification process

Doctors reserve the right to refuse certificate issuance if medical conditions do not warrant the requested certificate type.

5. Payment Terms

6. Certificate Delivery

Digital certificates are typically delivered within 30 minutes to 2 hours via WhatsApp and email. Physical certificates (when requested) are couriered within 2-3 business days.

Delivery times may vary during peak periods, weekends, or holidays. We will notify you of any expected delays.

7. Intellectual Property

The service and its original content, features, and functionality are owned by Medical Certificate Platform and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our service, you consent to our data practices as described in our Privacy Policy.

Medical information is handled with strict confidentiality in compliance with applicable healthcare privacy laws and regulations.

9. Limitation of Liability

In no event shall Medical Certificate Platform be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for all damages shall not exceed the amount paid by you for the specific service that gave rise to the claim.

10. Refund Policy

Refunds are processed according to our Refund Policy. Generally, refunds are available if:

• Certificate is not delivered within promised timeframe
• Certificate contains errors due to our fault
• Doctor determines certificate cannot be issued after consultation

11. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance of new terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of [Your City], India.

14. Why Choose Easy Medical Certificate?

15. Contact Information

If you have any questions about these Terms of Service, please contact us: